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Discuss: Pre

Pre

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Topic: Not syncing all Google contacts

10 replies / Originally posted by peterto / Latest reply from peterto / Topic is open

By peterto

gdgt moderator

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I recently wiped my Pre to install 1.3.5, then upgraded to 1.3.5.1, but I noticed a significant number of contacts not syncing at all from my Google account. It's only pulling in roughly 1/3 or 98 of my contacts and even then, it's not pulling in all contact information. For instance, it'll pull in an email address, but nothing else.

I even removed all my accounts, email, IM and contacts to re-add then, but haven't had any luck.

Anyone else seeing this issue? I don't want to wipe my device again, since you lose all texts messages and there really isn't an easy way to back those up.

Posted 2 months ago

By ted

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How long did you give it? I've noticed a day+ to resync everything from Google's end.

Posted 2 months ago

By peterto

gdgt moderator

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Well, I'm not exactly sure when this issue started to happen, but I'm sure it was when 1.3.5.1 was available (since I was receiving calls from people I knew but their names weren't popping up) up until today, so it was a few days. I'm trying a few things, hopefully I can get it to resync. Worse case is that I will have to create a new palm profile and start fresh, but I'd lose all the apps I purchased, so I don't want it to come to that.

Posted 2 months ago

By peterto

gdgt moderator

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For all those who happen to stumble upon this issue one day, some of the names in my contacts had a varying amount of accent marks. I removed those from my Google contacts and sync'd multiple times and all's is well now. It also appears that Palm has finally taken to the notion that not all your contacts should sync, but only the ones that you marked as "My Contacts". I hope my hours of frustration, one day, comes to the aid of someone who has this issue.

Posted 2 months ago

By sam

gdgt moderator

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good work dude. solid detective work. someday you may earn a badge of super sleuth.

Posted 2 months ago

By brettdunnam

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I don't like the whole "My Contacts" separation on Google's end. It's just hard to remember to add normal contacts to it or remove errant entries.

Posted 2 months ago

By peterto

gdgt moderator

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I actually like it this way better because of how Gmail handles contacts where they create a new contact whenever you write an email or reply to an email that includes an address that isn't in your contacts it adds that to you "All Contacts" list instead of putting it in your "My Contacts" list, so you're contact list doesn't get filled with a lot of noise.

Posted 2 months ago

By brettdunnam

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This is true. Then again, I don't really like how it does that either. I need to look again to see if I can find an option to make it not add those contacts.

Posted 2 months ago

By peterto

gdgt moderator

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Doesn't look like there is an option to turn it off. I've google'd around for it and found nothing, unless you use a client to writer your email, but that's not how most people use Gmail anyway.

Posted 2 months ago

By sam

gdgt moderator

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maybe you should bing and decide... you might get better results :P

Posted 2 months ago

By peterto

gdgt moderator

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Touché

Posted 2 months ago

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