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Discuss: Pre

Pre

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Topic: Removed this from my Want List

63 replies / Originally posted by peter / Latest reply from grydholt / Topic is open

By peter

gdgt admin

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The Pre was one of the first gadgets I put on my want list back in July when we launched, but after a few months now I have to concede that I'm just not that interested in it anymore.

I get why people like the Pre and I think there are lots of great things about it -- I think the UI is amazing and I love the keyboard -- but I've been disappointed by how cheap the hardware feels compared with other phones out there, and the fact that there are so few apps for it has been really frustrating.

It looks like the market agrees with me here, analyst reports are that sales of the Pre have been lackluster so far, and surely below Palm's expectations. Part of that has been that the phone is limited to Sprint right now, but I think part of it is also that we've seen a surge in Android this Fall; it's hard to say that the DROID, for all its flaws, isn't at least as compelling as the Pre.

Posted 4 months ago

By eppsinepherine

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I think Palm's been doing a lot to kill itself by not paying attention to the developer community. I just got an email *yesterday* about them "heading towards the public launch of the Palm webOS Developer Program." I think at this point, they've just dragged their feet too long to ever catch up with Android or iPhoneOS. Which is a shame, because I think WebOS is the nicest UI of the lot.

And now, back to badgering my wife to let me get a DROID... ;-)

Posted 4 months ago

By jbrandonf

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I think they've done more for developers than Apple or Google has. They've embraced the homebrew community..released an in-browser app builder..and now after CES have granted devs deeper access into the SDK for 3d gaming.

I know you wrote this a month ago but in what ways do you think Palm has shunned or turned off developers?

Posted 2 months ago

By symmitry

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Agreed JB!!!

After the announcement of the Verizon launch, the upcoming ATT launch and the 3d games release (amazingly sweet), I think its time for Ryan to put the Pre or Preplus back on his want list!

Posted 2 months ago

By ryanfeiock

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Completely agree. Check out the apps/games for the Pre now...they are pretty amazing, and this is only 6 months after the launch of the phone/OS. Not to mention the homebrew tweaks. With them I can change pretty much every property of the phone to make it function exactly how I want it. Definitely something you can't do with the iPhone or Android.

Posted 2 months ago

By robertstanke

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I agree with your overall points, but I am still routing for the Pre. My biggest worry is that it will never be supported and die too soon just because it doesn't have the following. That support will go away because not enough people have it and the only way to expand mobile devices nowadays is through apps. No apps for the Pre = no developer support. Really hoping that doesn't happen. I really like my Pre!

Posted 4 months ago

By jakerome

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They've actually exceeded their public sales estimates, so I'm not sure why you are so confident that the Pre has failed to meet Palm's expectations. Last quarter's sales were about 20% higher than analysts had predicted, so there's no surprise there either. The SDK was available for download far earlier than promised, and their app store has gone from under 100 titles to nearly 400 in the past 6 weeks. Seems like a very odd time to throw in the towel since the Pre has consistently expectations.

Posted 4 months ago

By jakerome

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The other point is something pointed out on the Engadget podcast-- the Droid is a geek's phone. More geeks will own Droids, no doubt, and probably more gdgt fans. That's the target. The Pre's aim is broader and shallower, the Pixi broader still. Which one is going to appeal to the 90% of mobile phone users that have never heard of gdgt or Engadget-- the 6 ounce behemoth that is the Droid or the svelte 3.5 ounce Pixi that's as light as most feature phones?

Strange time to be shoveling dirt on Palm's grave-- since about March, the trajectory of the WebOS launch has been clear, and Palm has met all their goals. Sales exceeded first quarter estimates, the Pre is far & away the top Sprint phone, accounting for as large a share of Sprint customers as the iPhone does for AT&T. They launched internationally before summer was out, Europe in the fall. The Pixi is hitting the market only 5 months after the Pre. And they will launch on additional carriers next year. The SDK has been available earlier than promised. They are going to have the best-yet approach for an app store-- a walled garden that want to make sure their apps meet Palm's quality standards, and a free-for-all for the rest of us. They've engaged the developer community and have ENCOURAGED the Homebrew scene on PreCentral and elsewhere.

But hey, if there are better phones for you, go for it. But this notion that Palm has failed because the Droid is a better geek's device is downright silly.

Posted 4 months ago

By peter

gdgt admin

reply

Read this: http://gigaom.com/2009/11/12/palm-pre-sales-in-substanti
al-decline-analyst/


Let's said aside any of our sentimentality or personal feelings about Palm for a second. I would love nothing more than for Palm to have a hugely successful device (or series of devices), but I think it's increasingly clear that they haven't knocked this out of the park, at least not yet.

Posted 4 months ago

By brettdunnam

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I agree with Peter here. Also, I wouldn't be so quick to dismiss the DROID as a geek's-only device. I have had 4 different friends ask me about it this week, none of whom are technologically savvy. They just want a good smartphone that isn't on AT&T. None of them have heard of/care about the Pre. I feel like Palm's marketing campaign for it didn't work like they wanted it to. It got a lot of exposure but the adoption rate has been relatively low, which is sad because of what a good product it is despite the cheap-feeling hardware.

Posted 4 months ago

By Theli

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Also remember that the Droid is associated with Google and can benefit from developer support won by other Android phones. Motorola doesn't have to build their own ecosystem.

Posted 4 months ago

By Oldmanwoerle

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Peter,

I think you miss the mark on a lot of things. Your being a little to quick to judge. Remember with whats looking to be the two big dogs in consumer space (Apple, and google, I see RIM as bigger in Corporate), their first models were horrible, full of bugs and needed a lot of refinement. It took a year before Apple even started letting developers build apps (and still beats them with a stick when they do). Considering that the phone has ONLY been out for 5 months and is in the process of building its developers base, I think they are moving themselves into what could be a strong position (I'm not saying they've knocked this out of the park like you accused jakerome).

5 months after the G1 was launched, I remember looking at that operating system and thinking how much it sucked and wasn't ready. If you notice it took a year for other cell phone makers to want to jump on the band wagon. Why did it take a year? because the operating system had to build its developer base and work out the tweaks of the OS.

Now go to 5 months from the launch of the Web OS, granted there are still some tweaks that need to be worked out, but you have 2 levels of the phone out, with 3 OS updates already pushed out into the world and (by my best guess) a 4th OS update coming next month in December (remember palm is allowing developers to sell outside of the apps store, this will take a OS update to achieve). My prediction is earlier January or February palm will be at other providers with the Pre and 5 months after that with the Pixi (lets go back to history real quick and notice how Palm has 6 month exclusivity deals before selling with other providers).

This game is a chess match and Palm is still positioning its pieces to make its piece of the pie. Its still going to take some work, but I think they will be holding a strong position this time next year. My prediction is also going to be Palm releasing a 4g pre with a 16gb and 8gb model to pick from. If they are taking a page out of the IPhone playbook, considering they have some big talent from apple, then I don't think I'm too far off with my prediction. More Palm models will mean more revenue and larger market share. You can take them off your wish list Peter, but you might be putting it back on next year.

Posted 3 months ago

By microappler

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the one thing i loved about the Pre was it;s new multitasking feature. Now if Apple could combine that feature on the Iphone, it would be a great hit.

Posted 2 months ago

By jtxiii

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In less than 8 weeks it will be 1 year since announcement. Still it has barely been updated and is barely available outside the US. We knew last January that time to market would be critical and they failed to deliver. Competitors do not stay still while Palm tries to figure out its supply chain.

Posted 4 months ago

By justus87

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You're killing Palm, Peter.

Posted 4 months ago

By peter

gdgt admin

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If only I had such power!

I think this is just one of those sad cases of a company turning itself around too late. If they had started a year earlier they would probably be in great shape right now, the rest of the market is moving too quickly these days.

Posted 4 months ago

By nitehawk

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I am very biased because I have never used or had any sort of Palm product, but let's face it, what have they made that actually is priced well, looks good, marketed well and reasonable? Not much, if anything...ever. Obviously many people would argue with me about this, but Palm will never spark my interest. The Palm Centro looked horrible and was grossly overhyped. The old school Palm Pilots were not worth the money and had lots of problems. Probably their main issue now is dealing with Sprint. I live in New England where Sprint sucks and NO ONE I know owns a Sprint phone. From one Peter to the next, good job killing Palm, cuz they suck and maybe they will take down sprint with them. God I hate Sprint!

Posted 4 months ago

By jbrandonf

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That was probably the stupidest thing I've read all day...and I've been on youtube.

See, I always thought that MORE competition would better motivate everybody to find new ways to innovate. Kinda how Palm is trying, and Sprint is now offering the best value.

Keep in mind that Palm has only about a thousand people, fractions of the size of almost every other competitor.

Posted 4 months ago

By nitehawk

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So.......stupidest is not a word, and being on youtube all day is not something to brag about. I agree with you that competition drives down prices and leads to more innovation, but there's bad and then there's Palm.

Honestly I don't care that the company is smaller than the others because they don't show it the way they advertise probably about as much as motorola and samsung do for their phones. In my understanding, larger companies advertise more so Palm being smaller, yet advertising on the same level doesn't go along with what you are saying.

Like I mentioned, being in the Northeast either gives Sprint a bad name or just shows how bad they are in an area that AT&T and Verizon thrive because people have a lot of money to spend. Thinking back before I moved, Sprint was a horrible home phone service when I lived in North Carolina about 10 years ago. I can be honest and say that Sprint sucks and Palm (or anyone who lives and dies with Sprint) will just continue to underwhelm and take up consumers' time trying to explain their crappy new devices and how they don't measure up to the competition, or I can lie and say that you know what you are talking about.

Posted 3 months ago

By bump

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Honestly, I think only being on Sprint is killing Palm.

Posted 4 months ago

By weebeast

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PALM is killing PALM, with every wrong move and every foot drag. I'm saddened.

Posted 4 months ago

By stanhoraczek

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I got my Pre at launch and have few complaints about my experience so far. There are some quirks that get annoying, but it was the announcement of Pixi that made me worried for WebOS in general. I feel like Palm needed to commit to a standardized format and then develop the crap out of it. Complicating things for developers is such a bad idea. It's not exactly like many of them were champing at the bit in the first place.

And Pixi is barely cheaper than Pre at this point since it has been out on the market for so long. I have pretty much accepted the fact that I'm going to be moving to a new platform when my Pre is over and done with.

Posted 4 months ago

By judson

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I did the same thing, but couldn't wait. I just a week ago maybe moved the pre from have to had. It is a great OS, and I had high hopes, but I became less and less able to convince myself that it would acheive the same quality as iPhone. Dragging is still choppy (UI), the apps are all 3rd party or don't exist (facebook, flickr, yammer etc), and most of the web apps like gmail, latitude etc just don't work.

It was a hard move, but I feel like there was some sort of inflection point about 3 weeks ago. Not sure what it was though, but the mood on the web seemed to change.

Posted 4 months ago

By TeflonFong

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it's funny how this phone was supposed to revitalize Palm and there was so much fanfare at CES and Motorola- the company EVERYBODY thought was dead and had virtually no hope of gaining a comeback now has the hottest phone on the market (Moto Droid).

I think this occurred because of 2 BIG factors- Verizon was the better network to launch a "comeback" device, and Moto got to focus on hardware instead of software by adopting Android. Also, since the Droid is the first device to be Android 2.0 and the first phone to stray away from the de-facto standard Android 1.0 processor, people are gravitating toward this phone as really the first viable Android handset.

I still think webOS has great potential and there is room for it in the market. But Palm needs to be on other networks and the have always had a tradition on being on every network with the Treo line. The Pre specifically needs some tweaks and maybe a GSM version with a hardware refresh can help- but it's going to take a lot to sway developers from the Apple OS, Android, and (RIM?) right now.

Posted 4 months ago

By aaronaut

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agreed, Palm HAS to get onto other networks, whether it's truthful or not Sprint has a reputation that people aren't going to switch for. I love the look of webOS better than Android even HTC's sense ui, yeah Android is more open, but it's no amazing (app)store full of toys either, my roommate and girlfriend got Droids this week, they like their phones and love their network but both are disappointed by the lack of "iphone apps" on the droid, seems like regular folk don't "get it", they dont know enough to know that smartphones are & aren;t like computers, you have to watch your battery usage like it was a laptop, but your apps are gonna depend on whether you are a "mac or pc".

personally I'd love a Pixi with wifi on a GSM carrier, sounds like a lot of people would, more than a gsm Pre, c'mon Palm don't let us down, we are cheering for you, we just aren't gonna switch to Sprint for you.

Posted 4 months ago

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